Refunds and Returns
Cancellation Before Delivery
Unfortunately once you place your order with your sales person, all sales are final as we do not give refunds. Most all product that is ordered, is custom made, and there are signs in the show room indicating our refund policies.
Returns after Delivery
All sales are final. However, if you discover concealed damage you have 3 days to report it. Just call our service department.
If a refund has been authorized, please note the following:
- Cash payments will be refunded by cheque (allow 7 business days).
- Debit Card payments will be refunded to the same account if the Debit Card and Debit Card holder are present. If the Debit Card holder is not present, Debit Card payments will be refunded by cheque (allow 7 business days).
- Credit Card payments will be refunded to the same Credit Card (allow 7 business days).
- All other payments will be refunded by cheque (allow 21 business days).